Some owners of the latest AMD 7000X3D series processors have reported that their processors have burned out randomly. Reports across Reddit and on YouTube indicate that a number of 7950X3D and 7800X3D owners have experienced burn damage to both their CPU and AM5 socket, killing their processors and motherboards.
It’s a nightmare situation for any PC owner, especially since in many cases, these are new CPUs and motherboards that have only been on the market for a few weeks.
“I got my system back at full fan idle and a QCode of 00,” said Reddit user Speedrookie. Reset BIOS, and play[ed] with memory, then unpacked to find a bulging 7800X3D and took the socket with it.” Speedrookie posted a photo of the affected CPU with a visible bulge and burn mark on the motherboard’s CPU socket.
Speedrookie is not alone. Another Reddit user, dStruct714, Reply to the topic Pointing out that they also encountered a similar problem with the regular 7950X chip a few months ago. in Reddit thread chapterAnother user posted a picture of a new 7950X3D chip with what looks like a burn mark.
In a statement to the edgeAMD says it is investigating the issue and that affected users should contact the company’s customer support team. “We are aware of a limited number of reports online that claim that excessive voltage during overclocking may have damaged the motherboard socket and pin pads,” says Matthew Horowitz, an AMD spokesperson. the edge. “We are actively investigating the situation and are working with our ODM partners to ensure that the voltages applied to the Ryzen 7000X3D CPUs via motherboard BIOS settings are within product specifications.”
An MSI representative shed some additional light on these issues. “Recently, there have been reports of 7000X3D series CPUs getting damaged, which may be caused by abnormal voltage issues,” MSI says in a Reddit thread. It is important to note that the 7000X3D series CPUs do not support manual voltage and frequency adjustments, but only support PBO (Precision Boost Overdrive) overclocking. In order to prevent overvoltage and reduce the risk of damage to the 7000X3D series processors, MSI has added some restrictions in both BIOS AM5 Series and MSI Center.”
MSI has released new BIOS updates for its AM5 motherboards, which now only support negative offset of voltage settings to only reduce CPU voltage. It also appears that Asus has removed older BIOS versions for some AM5 motherboards and restricted CPU voltage options in the latest BIOS revisions.
Update April 25th 1:15 PM ET: Updated to add a statement from an AMD spokesperson.